Privacy Policy

Last Updated: March 10, 2026

Aurora Softwash (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, www.aurorasoftwash.com.

This Privacy Policy explains how we collect, use, and protect your information when you interact with our website or communicate with us.

Information We Collect

We may collect personal information when you voluntarily submit it through our website or communicate with us.

This may include:

Name
Email address
Phone number
Property address or service address
Information related to your service request

This information is typically collected when you:

Fill out a contact form
Request a quote
Schedule a service
Communicate with us by phone, email, or text

How We Use Your Information

The information we collect may be used to:

Respond to service inquiries
Provide quotes and schedule services
Communicate regarding appointments or service updates
Send service confirmations or reminders
Improve our website and customer experience
Provide occasional updates or promotional offers

We only use your information in ways that are necessary to operate and improve our services.

Cookies and Website Analytics

Our website may use cookies and similar technologies to improve user experience.

Cookies are small files stored on your device that help websites remember preferences and understand how visitors use the site.

We may also use tools such as Google Analytics to collect anonymous information about how visitors interact with our website, including:

Pages visited
Time spent on the site
Device type and browser
General geographic location

This information helps us improve our website and marketing performance.

Google Analytics does not identify individual users.

You can disable cookies through your browser settings if you prefer.

Marketing Communications

If you contact us or request a quote, we may use your contact information to communicate with you regarding our services.

This may include:

Email communication
Phone calls
Text messages related to your service request
Occasional promotional offers or updates

You may opt out of marketing communications at any time by contacting us directly or using the unsubscribe option when available.

Sharing of Information

Aurora Softwash does not sell, rent, or trade your personal information to third parties.

We may share information only when necessary to operate our business, such as with:

Website hosting providers
Customer relationship management systems
Marketing and analytics platforms
Payment processing services

These providers are only given access to the information necessary to perform their services.

Data Security

We take reasonable steps to protect your personal information using industry-standard security practices.

While we strive to protect your information, no method of online transmission or storage can be guaranteed to be completely secure.

Third-Party Websites

Our website may contain links to other websites.
Aurora Softwash is not responsible for the privacy practices or content of third-party websites.

We encourage you to review the privacy policies of any external sites you visit.

Your Privacy Rights

You may request to:

Access the personal information we hold about you
Correct inaccurate information
Request deletion of your personal information

To make such a request, please contact us using the information below.

Updates to This Privacy Policy

Aurora Softwash may update this Privacy Policy periodically to reflect changes in our business practices or legal requirements.

The updated version will be posted on this page with the revised date.

Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Aurora Softwash
450 Century Parkway Ste 250
Allen, TX 75013

Email: service@www.aurorasoftwash.com
Phone: (972) 546-1600