Privacy Policy
Last Updated: March 10, 2026
Aurora Softwash (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, www.aurorasoftwash.com.
This Privacy Policy explains how we collect, use, and protect your information when you interact with our website or communicate with us.
Information We Collect
We may collect personal information when you voluntarily submit it through our website or communicate with us.
This may include:
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Name
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Email address
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Phone number
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Property address or service address
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Information related to your service request
This information is typically collected when you:
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Fill out a contact form
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Request a quote
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Schedule a service
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Communicate with us by phone, email, or text
How We Use Your Information
The information we collect may be used to:
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Respond to service inquiries
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Provide quotes and schedule services
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Communicate regarding appointments or service updates
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Send service confirmations or reminders
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Improve our website and customer experience
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Provide occasional updates or promotional offers
We only use your information in ways that are necessary to operate and improve our services.
Cookies and Website Analytics
Our website may use cookies and similar technologies to improve user experience.
Cookies are small files stored on your device that help websites remember preferences and understand how visitors use the site.
We may also use tools such as Google Analytics to collect anonymous information about how visitors interact with our website, including:
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Pages visited
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Time spent on the site
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Device type and browser
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General geographic location
This information helps us improve our website and marketing performance.
Google Analytics does not identify individual users.
You can disable cookies through your browser settings if you prefer.
Marketing Communications
If you contact us or request a quote, we may use your contact information to communicate with you regarding our services.
This may include:
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Email communication
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Phone calls
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Text messages related to your service request
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Occasional promotional offers or updates
You may opt out of marketing communications at any time by contacting us directly or using the unsubscribe option when available.
Sharing of Information
Aurora Softwash does not sell, rent, or trade your personal information to third parties.
We may share information only when necessary to operate our business, such as with:
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Website hosting providers
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Customer relationship management systems
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Marketing and analytics platforms
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Payment processing services
These providers are only given access to the information necessary to perform their services.
Data Security
We take reasonable steps to protect your personal information using industry-standard security practices.
While we strive to protect your information, no method of online transmission or storage can be guaranteed to be completely secure.
Third-Party Websites
Our website may contain links to other websites.
Aurora Softwash is not responsible for the privacy practices or content of third-party websites.
We encourage you to review the privacy policies of any external sites you visit.
Your Privacy Rights
You may request to:
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Access the personal information we hold about you
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Correct inaccurate information
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Request deletion of your personal information
To make such a request, please contact us using the information below.
Updates to This Privacy Policy
Aurora Softwash may update this Privacy Policy periodically to reflect changes in our business practices or legal requirements.
The updated version will be posted on this page with the revised date.
Contact Information
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Aurora Softwash
450 Century Parkway Ste 250
Allen, TX 75013
Email: service@www.aurorasoftwash.com
Phone: (972) 546-1600